Phone lie detectors to test
Phone lie detectors to test insurance claims
Insurance companies are introducing lie detector tests to combat an increase in fraudulent claims. From next April, customers who call some of Britain’s biggest companies to make a claim will have the stresses in their voices analysed to ensure that they are telling the truth. A message will flash up on a screen at the insurance company indicating whether the caller is a high, medium or low risk. Those who appear to be high risk will face further investigation before their insurer decides whether to proceed with the claim.
Those wishing to communicate with such companies should buy a good text-to-speech program, type their messages, and have their computers do the talking.